Shipping policy

Did your package get lost?
If your package has been lost in transit please reach out to USPS or DHL directly as soon as possible with your tracking information. We ship our packages with lots of loving vibes, but once it leaves us we cannot be held responsible for lost or stolen packages. :( 

United States: https://www.usps.com/help/contact-us.htm
International: http://www.dhl-usa.com/en/express/resource_center/claims.html

Please reach out to us at hello@beesmoon.com if you have any issues with your order. Please include your name, order number, and address. :)